Could you please try to clean boot as some software may be blocking the connection,
To Clean Boot Your PC,
1) Press Win+R
2) Type 'msconfig.' in the prompt and hit enter
3) When Msconfig opens select 'General'
4) Choose Selective Startup option.
5) Uncheck 'Load startup items box'
6) Open the 'Services tab' then select 'Hide all Microsoft services' Option at the bottom of the tab
7) Press 'Disable All' Button
8) When prompted restart.
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Thank-you
KillerWhalSam
Marshall
If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.
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MY VIEWS ARE MY SOLE OPINION SO THEREFORE DO NOT REPRESENT THE VIEWS OF DICE, EA OR ANY SUB EA COMPANY.