Unable to connect to EA Servers on PS5
Hi everyone, I have an issue with EA servers in Battlefield 1 on PS5. I get message "You have lost connection to EA servers". at the same time, Battlefield 1 works fine on PC. Does anyone know how...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @raging_BATUT
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
hi @EA_Aljo
Thanks for reply.
I've tried your approach, but it didn't helped me, unfortunately.
Is it possible to ping Battlefield 1 servers for PS? I'm guessing it is networking issue, since EA support checked my account and everything seems fine.
- EA_Aljo
We should try bypassing your normal connection. As a test, can you switch your console's connection to a mobile hotspot and see if that works? Be sure to power cycle your console after making the switch.
Tried that just now, with and without VPN, but didn't worked.
Contacted my internet provider as well, they reset my whole connection to internet, but it didn't worked too.
- EA_Aljo
When are you losing connection? Is it happening in the middle of matches?
