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raging_BATUT's avatar
raging_BATUT
2 years ago

Unable to connect to EA Servers on PS5

Hi everyone, I have an issue with EA servers in Battlefield 1 on PS5. I get message "You have lost connection to EA servers". at the same time, Battlefield 1 works fine on PC.  Does anyone know how...
battlefield 1
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@raging_BATUT 

We should try bypassing your normal connection. As a test, can you switch your console's connection to a mobile hotspot and see if that works? Be sure to power cycle your console after making the switch.

raging_BATUT's avatar
raging_BATUT
2 years ago

@EA_Aljo 

Tried that just now, with and without VPN, but didn't worked.

Contacted my internet provider as well, they reset my whole connection to internet, but it didn't worked too. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @raging_BATUT 

    When are you losing connection? Is it happening in the middle of matches?

    • raging_BATUT's avatar
      raging_BATUT
      2 years ago

      @EA_Aljo 

      When I start a game. Just can't get connection. I have this issue for three months now, therefore I switched to PC for a moment

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 years ago

        @raging_BATUT 

        Have you tried alternate DNS settings yet? If not, please follow the instructions here.

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