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Anonymous's avatar
Anonymous
9 years ago
Solved

UNBABLE TO CONNECT TO SERVERS

About a week ago I noticed I couldn't log on to the servers to play games on any system with only EA games. When I tried to access the website using my PC I noticed the site will not load. I contacte...
battlefield 1
  • Anonymous's avatar
    Anonymous
    9 years ago

    I replaced the modem last night. I am now up and running on all EA servers. Odd that a modem can prevent you from accessing one server, but allowing you to access the rest. Xfinity/Comcast is up to something.

    Solution:

    Traded in old modem/router for a new one. Everything is working perfect now!

EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

@Snakebro84 Thank you for reporting back. And good to know we getting to the bottom of this. Let us know, should new model solve this. 

Cheers,

Archi

Anonymous's avatar
Anonymous
9 years ago

I replaced the modem last night. I am now up and running on all EA servers. Odd that a modem can prevent you from accessing one server, but allowing you to access the rest. Xfinity/Comcast is up to something.

Solution:

Traded in old modem/router for a new one. Everything is working perfect now!

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Thank you @Snakebro84 for coming back to us and marking the accepted solution. Glad to know you are fine now, and hope other users will find your post useful. 

    @thekiller199365 @bradenwickman 

    Let us know, should your issue be resolved the same way.

    Cheers,

    Archi

    • thekiller199365's avatar
      thekiller199365
      Rising Traveler
      9 years ago
      Comcast is coming over tomorrow to replace it. I'll let you know if it works or not.
      • EA_Archi's avatar
        EA_Archi
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        9 years ago

        Great @thekiller199365 I hope it will fix your game. Let us know the outcome.

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