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Anonymous's avatar
Anonymous
12 years ago
Solved

unreadable disc error Battlefield 4

I keep getting unreadable disc error only with this game. I have already returned the game once and got another. It did not fix the problem.

  • If you're experiencing freezing or the error "Disc Unreadable" on the Xbox 360, try clearing your cache. Instructions can be found in Step 3 of this article.
     
    If this does not help you, please get in contact with your retailer for another copy of the game.
     
    If you bought the game on Origin, please get in contact with an EA Game Advisor. You need to log in with your Origin account and then choose "Product", "Category", and "Platform" to see the contact options.

126 Replies

  • Yep, I've been having this problem only since the latest update was installed last month - when I join a multiplayer game or start on the training range, after about 10 seconds of loading I get "disc is unreadable" error message. The disc was bought new and has very few scratches on it so the disc should definitely not be unreadable. Has a solution been found to this yet?

  • Aha! I tried uninstalling the game and downloading the update from March and it now works. I can only think it must have been a problem with the update when I first downloaded it.

  • Anonymous's avatar
    Anonymous
    10 years ago

    I have had this same problem.  In fact I had this problem about 3 months ago and got fed up with EA and stopped trying to look for a fix since their response was.  "Interesting.  We don't know."  

    I still haven't been able to fix it.  I tried a new disc.  that didn't work.  I reinstalled it.  that didn't work.  I bought a new xbox.  that didn't work.  All that I can think of is that it is a hard drive problem.  I bought a harddrive and installed it myself.  325 gig so it is plenty big.  But this is the only game it is happening too.  BF3 works perfectly, and a Halo, and all my other games.  It is only BF4 that is not working.  

    Reinstalling doesn't seem to work. So if any of yall find a fix. Let me know.  As of now, I am just in a constant hatred of EA and their lack of care or tech support.

  • Anonymous's avatar
    Anonymous
    10 years ago

    By the way all yall.  I finally think I fixed my disk error today.  I had to reformat my xbox and hard drive.  The pain will be reinstalling all the games, but I will do that as I play them.  But it seems to have fixed the error.....so far.

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