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- Did you buy a physical copy of the Xbox One game via Origin? I ask because digital purchases via Origin are only for PC. If you purchased digital content and you are on console you will need to speak with a game advisor who can cancel your order and refund your money. You can reach a game advisor here:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country. Hi,
Yes I have a physical copy for Xbox 360.
I just found out from Origin that if you purchased BF4 for XBox 360 they are not honoring the $9.99 upgrade offer. Would have been nice if I would have known this before I purchased it through Origin in October. I had every intiention of buying Xbox one and was only interested in getting it to be upgraded. Now I spent $59.99 plus tax for something that I used for less than 2 months. Really nice. What a ripoff.
@mistert0509 wrote:
I just found out from Origin that if you purchased BF4 for XBox 360 they are not honoring the $9.99 upgrade offer. Would have been nice if I would have known this before I purchased it through Origin in October. I had every intiention of buying Xbox one and was only interested in getting it to be upgraded. Now I spent $59.99 plus tax for something that I used for less than 2 months. Really nice. What a ripoff.
I know that the $9.99 upgrade was a GameStop special, I don't know if anyone else has a similar special going on for Xbox One.
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