veteran status can't update
Hi
Im trying to update my veteran status on the site of badcompany2(link), but I'm unable to do.
When I'm logged in, cookies are on, stats are updated, I hover over the logo and I see the text: "Battlefield: Bad Company 2" But when I click I get a message that says: "
To add Battlefield: Bad Company 2:
For us to be able to see that you own this game, you have to complete an online match.
We have checked the following personas to see if any of them have the game:
- Bas_C_Sie
"
But I actually played some games and I didn't quit mid game, but I played the full match. Why is my status not updating? I'm actually only trying to get the veteran battlepack in Battlefield 4.
Here are both CD-keys and order numbers:
[edit: personal account information removed]
Thanks,
Bas C Sie
For help with this please contact EA/Origin support for assistance, It does not look like we will be able to help you with it here on Answer HQ.
Contact a games adviser at any time using this following link EA Help - Contact Us
Detailed guide on how to contact an EA advisor using the new EA Help page click the spoiler.
SpoilerSome players may have issues when using Internet Explorer. If this is the case, please an alternate browser such as Firefox or Chrome, or install the Chrome Frame addon.**
Click the following link and log in: https://help.ea.com/en/
Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.
On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.
If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.
Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.
You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.
