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Anonymous's avatar
Anonymous
9 years ago
Solved

WC-40376-0

PS4. Bought game from the US. Playing here in Saudi Arabia. Installed and downloaded updates. But when Redeeming Code, I get this code. Has anyone experience this before? And how was it corrected? Th...
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  • ragnarok013's avatar
    ragnarok013
    9 years ago
    @hayati6004 wrote:

    PS4. Bought game from the US. Playing here in Saudi Arabia. Installed and downloaded updates. But when Redeeming Code, I get this code. Has anyone experience this before? And how was it corrected? Thanks.

    On Playstation you can play a game from any region on a PSN account from any region, but codes from a specific region, (in this case the US) can only be redeemed on a PSN account from the same (in this case US) region.  So if you are trying to redeem your US code on a KSA PSN account you'll need to create a US PSN account, redeem the code in the US PSN account, and then log back into your KSA account and the DLC "should" be usable.

    I verified this back in BF3 on Playstation with a US BF3 Limited Edition and a German BF3 Limited Edition on both my US and German PSN accounts.

ragnarok013's avatar
ragnarok013
Hero+
9 years ago
@hayati6004 wrote:

PS4. Bought game from the US. Playing here in Saudi Arabia. Installed and downloaded updates. But when Redeeming Code, I get this code. Has anyone experience this before? And how was it corrected? Thanks.

On Playstation you can play a game from any region on a PSN account from any region, but codes from a specific region, (in this case the US) can only be redeemed on a PSN account from the same (in this case US) region.  So if you are trying to redeem your US code on a KSA PSN account you'll need to create a US PSN account, redeem the code in the US PSN account, and then log back into your KSA account and the DLC "should" be usable.

I verified this back in BF3 on Playstation with a US BF3 Limited Edition and a German BF3 Limited Edition on both my US and German PSN accounts.

Anonymous's avatar
Anonymous
9 years ago

Thanks guys for that response. But the sad part is, my account is a US account. In anticipation of transferring over there. I've been trying to contact EA but to no avail. Any other ideas floating out there? If I don't get a favorable solution by next week, am returning the game to Amazon. Have a Dec 8 deadline.

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