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JayBiggsGaming's avatar
JayBiggsGaming
10 years ago
Solved

We are unable to connect to EA servers to activate BF4

I had some hardware issues(failing HDD) and had to replace my hard drive. On a fresh Windows install, when I try to run BF4(test range, mp match, or campaign), I get this error: "We are unable t...
battlefield 4
  • JayBiggsGaming's avatar
    JayBiggsGaming
    10 years ago

    Fixed!

    See end of first post

Drakuzeth's avatar
Drakuzeth
8 years ago

Getting exactly the same message but with no help from the EA advisers.  Really disappointed with EA's level of professionalism. wish someone would actually fix this issue.

ietxmmyrus's avatar
ietxmmyrus
Icon for EA Staff rankEA Staff
8 years ago

Hey @Drakuzeth,

if you receive an error that says "unable to connect to servers to activate", I'd suggest trying to turn off firewall / antivirus program temporarily so nothing is blocking the activation process. Make sure to start Origin as admin, in doubt also try to perform a clean boot to rule out other programs or processes as root cause. Here's how you do that.

  • cribbot's avatar
    cribbot
    8 years ago

    Hi guys,

    Has anybody got anything to work yet? I have the same problem and have tried everything. The one advisor actually told me that he thinks I should refund the game seeing that he does not have anymore advice.

  • MyKnifeSora's avatar
    MyKnifeSora
    4 years ago

    I am trying to make a new battlefield 4 account and once I log in I get the unable to connect and I can't go online

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago
    I'm closing this thread to stop it from being necroed.

    If you have any issues with Battlefield 4, please make a new topic about your problems and what kind of steps you have tried to solve them.

    /Atic

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