I would also like to file a complaint, I did not receive a survey, my chat was disconnected and the agent refused to offer more help then the below snippet:
Terrible service, still waiting on a call back option (which i figured out how to get by myself, the call me now option does not populate while using google chrome for some reason - works on Firefox - this is a major point that your support reps should be providing customers to avoid hassle)
SumitThis is the number on which you may call as it is the international support number:
44 203 0141818
youthat is unacceptable
youplease send me the steps on how to get the call me now option
SumitI have already provided you the complete information about your issue but you have been asking for something which is not possible on our end so I need to disconnect the chat session. If you need help with anything else please feel free to get back to us anytime we are here to help you.
I am a Manager at a telecom and if one of my employees treated a customer this way they would be suspended at best.
I realize this is a very old thread but contacting EA has proven to be nearly impossible so i'm resorting to this. Please contact me EA.
