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Anonymous's avatar
Anonymous
9 years ago
SolvedApproved

Win 10 Update - "BF4 stopped working"

Hey everyone, 

yesterday I updated my pc to the newest Windows 10 version with that many optical changes and so on. Now I tried to start BF4 and it always says "BF4 stopped working ... ". Do you have a solution for this? 
Maybe I should update Nvidia Experience? But the last time I did this, my whole PC crashed everytime...

15 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    @Carbonic Thanks for the answer . . But i did this already yesterday and as i said in my previous post i was played but with terribles graphics  all coulours was changed for example colours team was purple . . everything was bad . also keyboard was different . .I posted here to find solution what i did wrong .after this i unistall the newer version and i returned back with my old driver and then again windows stop btf 4  .when i was downloaded this new version i just install it without delete the previous  . . i was wrong ?? or it has other solution with change something inside the game for the graphics?

  • Carbonic's avatar
    Carbonic
    Hero+
    9 years ago

    Your dxdiag showed that you used old drivers so that's what I assumed.

    You can download new driver on top of old ones, but sometimes it might result in issues and you need to do a clean uninstall. You basicly uninstall everything from Nvidia, then use DDU http://www.guru3d.com/files-details/display-driver-uninstaller-download.html to remove the rest, then reboot and install the newest drivers. I would advice that you do this.

    You should also make sure that the game is using your Nvidia card when gaming and not your Intel graphics card, so be sure to check that as well.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    I'm a returning player to the game, and once I re-installed the game I was unable to launch the game on my pc with windows 10 updated. I'm really not great with files, but I managed to get a DxDiag document attatched here:

    If this is a problem with my drivers or something please help, any advice is highly appreciated!

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    HI, im having similar problems with Battlefield 4. I play multiplayer for 5 mins or sometimes longer and then my computer restarts all by it self. Sometimes i get the Battlefield stopped working error and freezes. Can you help? any info is greatly appreciated  

    DXdiag attached 

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    P1: bf4.exe
    P2: 1.0.0.0
    P3: 10.0.15063.2.0.0
    P4:
    P5:
    P6:
    P7:
    P8:
    P9:
    P10:

    Mine looks like this