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Anonymous's avatar
Anonymous
12 years ago
Solved

Wrong e-mail for initial sign-up with Origin - how to change/cancel?

When I registered first for Battlelog for BF3 on my PS3 I got a bit excited and entered a wrong e-mail address - now this address is still showing on my newly-bought BF4 and I have no way to amend that apparently.

My issue is, that the e-mail I entered is actually impossible - the service does not issue such short mail adresses. I have no way to verify my account nor to change e-mail adresses. The old password has been overwritten when I first tried to log in to Battlelog before I saw the wrong address, so I have no way to sign up now and amend this mistake...

Is there any option to delete this old address on BF4 (PS3) so I can re-do the registration??

Already tried the live help line, but since I cannot 100% verify that this e-mail address is from me (again, I do not have access to it, nor does it actually exist) it turns out to be a dead end as well.

ANY ideas are welcome at this point. I will not open a new PSN ID so I can use Battlelog on BF4 though..

2 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    I also have a problem like this, When I first installed Fifa14 i had to enter a Email address but for some reason it used a email address i have no access too so i cannot verify the account to change the email address to mine.

    is there a way round this?? i have tried to contact a game supervisior via Online Chat. 1st person said it can be done but i had to request it during working hours on the next day but when i did i got an unhelpful person who said it can''t as i have to verify the account i have no access too..

    But how come one person said it is possible but the other one said its not who is lying? and i cant be the only person who has had this problem before..

    any help would be awesome..

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