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Anonymous's avatar
Anonymous
Not applicable
12 years ago
Solved

xbone battlefield 4 smartglass companion issue

Hello,

Any one know how to resolve the issue when you launch the battlefield 4 companion via smartglass while you are in a game.

I'm encountering 'cannot connect, make sure device is connected to the same network as xbox one'

Both the commander app & Battlelog app work without an issue on my tablet,

FYI I'm using a nexus 7.

Could the issue be because I'm playing hardcore mode?



  • Anonymous's avatar
    Anonymous
    12 years ago
    Message from EA chat;

    Rajneesh:
    Okay as I have checked this and the issue is faced by most of players
    and the development team is working on it

    you:
    Do you know an ETA?

    Rajneesh:
    Well as we do not have any official ETA on it but we will update on EA help site when it gets fixed

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    12 years ago
    Message from EA chat;

    Rajneesh:
    Okay as I have checked this and the issue is faced by most of players
    and the development team is working on it

    you:
    Do you know an ETA?

    Rajneesh:
    Well as we do not have any official ETA on it but we will update on EA help site when it gets fixed
  • Anonymous's avatar
    Anonymous
    Not applicable
    11 years ago

    mine just says loading battlescreen and hangs there