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Anonymous's avatar
Anonymous
9 years ago

Xbox 1 - Multiplayer matchmaking failed unknown error occurred

Since Oct 28, I have not been able to connect to a BF1 multiplayer game.  Everytime after I login I get and click on quickmatch, server browser, or operations I get "matchmaking failed an unknown err...
battlefield 1
Baba_Yaga_BE's avatar
Baba_Yaga_BE
9 years ago

I don't think it's a game related issue. I've seen posts where a different battletag on the same computer can play without any problem. It seems profile related.

There is also a topic open on their other forum about this:

Operations / Quickmatch: Unknown error

Btw on all the other BF games I never had this problem.

Anonymous's avatar
Anonymous
9 years ago
Update Nov 8 - my case for EA technical support now shows resolved, but I am getting the same " matching failed unknown error occurred " message. Guess it's not resolved. Going to call tech support tomorrow.
  • Anonymous's avatar
    Anonymous
    9 years ago

    Update Nov 11 - Did talk to tech support on Nov 9 and my case got routed to the wrong department to resolve my issue.  My case is still being worked on and so far no update on its resolution.  13 days and counting since this error occurred.........

    • Anonymous's avatar
      Anonymous
      9 years ago
      Update Nov 14 - no word yet or update on my case from EA support. 16 days and counting...
      • Anonymous's avatar
        Anonymous
        9 years ago
        Thanks for keeping us updated.

        FYI, I can also log in to Titanfall 2 and play multiplayer with no problem. Every other EA game works no problem.

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