Getting the same error on my xbox one. I will connect for about 5-10 minutes and then I get disconnected. Static IP, put Xbox in DMZ, opened ports etc...Nothing works!!! You should not have to buy a new router to get this game to work...that's *. I have the router from my ISP its a very capable router (Cisco) all my other online games work flawlessly except for this *. I too am a premium account holder...biggest waste of money to date for a game that doesn't even work. I would HOPE that EA would do something about this but I wouldn't hold your breath. Their customer service is useless and terrible. They read off a chart --and are outsourced to the lowest bidder. My 10 yr old son could probably troubleshoot better in all honesty. The bottom line is that we paid for a product that is lack-luster quality and needs to be remedied. EA NEEDS TO FIX THIS!!!!
