Forum Discussion
6 years ago
Hey @iluminatethesky
I checked the disk and it was fine, wiped it off with a microfiber cloth but it was still installing the game. Disk was done installing and network 27/32 GB.
Do you know any other ideas, and is it possible that it is account-linked?
I checked the disk and it was fine, wiped it off with a microfiber cloth but it was still installing the game. Disk was done installing and network 27/32 GB.
Do you know any other ideas, and is it possible that it is account-linked?
iluminatethesky
6 years agoLegend
Hey @vandebuurt98
I don't believe it would be an issue with your Account, as long as your Xbox Account is linked to the correct EA Account you have.
Unfortunately we can't do anything Account related on the Forums here, but you can contact Support to see if that could be a possibility:
You can contact them here: https://help.ea.com/en/contact-us/
Or, if you have access to Twitter, you can contact them via Direct Message as well: Twitter.com/EAHelp
- iluminate
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