Hello @Nikalas1232
What is your platform? Did you try this Connection Troubleshooting https://help.ea.com/en-za/help/faq/connection-troubleshooting-basic/ ?
EA Staff (Retired)Hello @Nikalas1232
I am really sorry for those connection troubles with connection in Battlefield 4. Have you checked the article, @IIPrest0nII linked you to in his post? Restarting your router can also fix this. Keep us posted on your progress.
Cheers,
Archi
I "lose connection to EA servers" 5-10 times a day! I'm truly sick of this! I didn't have this problem 6 months ago. I am directly wired and should have 0 issues as far as that goes. It almost seems like DDoS attacks or something as often as it happens except I'm not losing connection to Xbox Live, just EA servers. It's mostly during games where I'm doing really well which could be coincidence, or is it? That might have sounded ridiculous if it wasn't happening all the time now! It can happen 2 minutes after I'm back in as well, over and over and over. I've messaged server owners and other players, and I've gotten several different responses, everything from "people messing with the game" to "rarely happens to them," but nothing concrete or helpful to prevent this annoying issue. Restarting the router and the console does not help either, that just takes up more time and aggravates me even further. Any helpful advice would be awesome, I can't seem to find any out there to resolve this.
Community ManagerHey @ppddcry
Were there any ISP or hardware changes in the last 6 months? It's possible you have some ports closed off that need to be opened in your router's admin settings. Here are the port numbers for Battlefield 4. https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
These steps generally help most players out on Xbox One.
Unplug the modem and router power for at least 3 minutes.
Power cycle the console: http://bit.ly/XB1_PowerCycle
Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
We have some additional basic troubleshooting steps here: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
Hope that helps and I feel your frustration when getting kicked out a game you're doing very well in, been there as well. Good luck!
