Forum Discussion

9 years ago

Solved

YOU HAVE LOST CONNECTION TO THE EA SERVERS

The subject says it all... This is infuriating. I cannot go more that 5-10 minutes in a game without being disconnected from the lobby and taken to the main menu with the same message over and over a...

battlefield 1

EA_Atic
8 years ago
Hey @Kain067 If VPN works, then 9 out of 10 times its something to do with your ISP causing problems on your network. A VPN would bypass any restrictions that ISP would have on your network,

There is not much left I can suggest then that you talk to your ISP. :/

To really prove that is your ISP causing problems try another ISP, try with 4G network and the last thing is to try with another router.

/Atic

Kain067

8 years ago

Thanks for the help so far. I reset my router to factory defaults, but it didn't help. Just got disconnected yet again. Don't know why I can connect and play for 10 minutes or so before getting disconnected.

I'm really thinking it's something my ISP is blocking or rejecting. When I use a VPN, I can connect and play just fine for as long as I want - no disconnects. I've heard rumors that UAE internet providers have blocked games servers in the past because they have VOIP, and the country wants to maintain a voice monopoly with its ISPs - Skype and Facetime are blocked here, for example. What do you think?

EA_Atic

DICE Team

8 years ago

Hey @Kain067 If VPN works, then 9 out of 10 times its something to do with your ISP causing problems on your network. A VPN would bypass any restrictions that ISP would have on your network,

There is not much left I can suggest then that you talk to your ISP. :/

To really prove that is your ISP causing problems try another ISP, try with 4G network and the last thing is to try with another router.

/Atic