Hello @00zn
I am really sorry, but we can`t manage individual accounts on our boards, you should raise this with the EA Advisors https://help.ea.com/en/contact-us/new/.
Cheers,
Archi
Not sure if this info will be much help to you:
from xxxo77o4906 "You must save your billing information to your origin account first to make any new purchase in the new origin store after you save it log out and log in to origin and you will be all set to go "
poohstick17, I get the same error message when attempting to add payment information as well as when trying to check out.
Also, I have already tried this as mentioned in the top message.
Hi Dodogong, you will need to try and get in touch with an Ea games advisor again who will help you out as they are the only ones who can deal with accounts/billing issues.
Heres a step-by-step how to http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
NOone has the time to be calling people with somthing that is not our problem, it is there's
