Hello @00zn
I am really sorry, but we can`t manage individual accounts on our boards, you should raise this with the EA Advisors https://help.ea.com/en/contact-us/new/.
Cheers,
Archi
I have the exact same issue mate and im getting really tired of origin!
I have tried purchasing it for my little brother as i already have it and want to play with him, but get the same error as you, yesterday i got another one called #10048.
I have tried with 3 different credit cards that I KNOW work and it has worked before on my own account. I have been in touch with live support two times and now they are saying that they will send me to the specialists which i hope they do...
Hey @Timmydimmer, Origin can be a pain in the neck at times.
As you've already been on to the EA games advisors hopefully they'll get you sorted out as soon as possible. Never hurts to contact them again and find out how those specialists are getting on with dealing with your prob.
