Forum Discussion

Migmi2's avatar
Migmi2
2 years ago

"Your trial has ended" even though I own Battlefield 1

Hello, this happened several days ago and I asked in EA Help, but I didn't get any kind of reply or notification anywhere so I'm asking here. I have been playing Battlefield 1 since years ago with n...
battlefield 1
Taskebap's avatar
Taskebap
2 years ago

I got Battlefield 1 with amazon prime. After origin renamed EA App my game says expired and i couldnt download it 

  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 years ago
    Hi @Taskebap I think that this is probably related to the known issue where the game has a trial status applied to it, and needs be sorted out by EA Help (it requires changes to your account).

    You should be able to open a case or use live chat at help.ea.com/en/contact-us for help with this problem.
    • Taskebap's avatar
      Taskebap
      2 years ago

      I contacted with ea help but there is no answer for a long time

      • ElliotLH's avatar
        ElliotLH
        Hero+
        2 years ago
        @Taskebap it can take a few days for them to respond to cases, but if it's been a while without a response then it'd probably be worthwhile asking for an update through My Cases.

        There might be a live chat option too, which might be quicker, but it's not always available.
  • HUN_gattaca_lg's avatar
    HUN_gattaca_lg
    Seasoned Ace
    2 years ago

    @Taskebap 
    In the summer of 2021, I also received the Amazon Prime free gift code. I tried it (it worked with Origin without any problems) and logged in with the new EA App on that profile, it allows me to download BF1 game.

    • Taskebap's avatar
      Taskebap
      2 years ago

      NOW I GET THIS

      • gurkanCPT's avatar
        gurkanCPT
        2 years ago

        The issue is not related to any problem originating from our computer. It concerns the registration of Battlefield 1 game on our account as a trial version. However, no one from the support team is making an effort to rectify this situation. Instead, they keep suggesting different solutions. 

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,647 PostsLatest Activity: 3 hours ago