Forum Discussion
Thanks for the information!
Unfortunately, we won't be able to refund the purchase of the items or the coins, sorry.
For how this flow is working with buying items, I have raised it with the team.
/Atic
This is very disappointing as it took me a LONG time to earn the coins I had. Now I will not be able to unlock the weapon and vehicle specializations and I will ALWAYS be at a disadvantage in game. So now I have to decide if I want to continue playing this game at all. I haven't even started using any of the vehicles and now there's no point as I will not be able to afford the specialization upgrades all because the purchase button is right above the Cancel button in the UI.
Count me as a very disappointed customer at this point.
EDIT: I would honestly have no issue with the "inability' to refund coins if they were only used for purchasing cosmetic items. Unfortunately they are also tied to in-game performance upgrades in the specializations of each weapon and vehicle. Coins are NOT easy to earn and the fact that a simple clicking error can completely wipe out a player's balance of these is a serious issue.