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Anonymous's avatar
Anonymous
7 years ago

All progress on Battlefield V Multiplayer has been reset

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? My Company
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug I played quite a bit of multiplayer over the past few days since I got the game and when I was done messing around with a few War Stories today, I had to reconnect to multiplayer. Before I did this, however, I entered my bonus content code on the Xbox Store, hoping to see what kind of cool uniforms I would unlock. I was around level 5 yesterday, with my allied scout being around the same, and a little bit of rank with the assault and support too. Regardless, I worked for several hours unlocking things like the Hatchet, the Ruby Pistol, the M1911; etc--only to log in today to see that everything; from my unlocks to my customized soldier outfits has been reset. I am unsure if this is temporary or if this is permanent, as naturally, I decided to shut down the game in frustration. I guess my main question is; am I getting my unlocks and customized looks back or do I have to just "deal with it" and re-do everything I already did? I'm going to list the bug as being occasionally, considering I've only "started" the game three times, which accounts for 33% of my play time so far; but I have no idea if it's a one off thing or if it's just my misfortune to be experiencing this kind of bug.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? I honestly have no idea how you can re-create the bug (not that you'd want to); but I might suggest playing a bit, entering your multiplayer code (from the Deluxe Edition) and then reconnecting to the server. That may have been the cause, but again, I truly have no idea why my progress and customizations were deleted.
What happens when the bug occurs? All unlocked weapons/gadgets/melee weapons and multiplayer level up progress is wiped; however, company coins and set assignments remain. All vehicle setups are also wiped as well as your company custom characters being reset to their default looks.
What should be happening instead? Levels, customized appearance and weapon/gadget/item unlocks should be present and where they were previously.

Most, if not all of the information has been provided in the queries above. I don't mind so much having to spend 20 minutes re-customizing characters as much as I mind that my levels and unlocked weapons/gadgets etc. are gone.

I should also mention weapon progression levels are also completely gone.

Hopefully this is a temporary glitch or bug; but if it's not, I honestly don't see why I should bother playing a game when all that happens is the work you put into it disappears as if you never spent any time doing anything at all.

Here's hoping this is fixed very soon.

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