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Madnesis's avatar
Madnesis
7 years ago
Solved

Anti-Cheat Approach in Battlefield V: Did you gave up?

Dear DICE/EA Support,

I'm a veteran BF player and it's the first time I feel that I need to write on this forum due to really poor experience in BF V lately. Here is the problem: the cheaters

Could you please listen to your customers and try to address the cheaters problem in BF V?

I'm reporting cheaters in basically 1 game out of 2 in Firestorm, not to mention the ones also plaguing other game modes.

Look at this topic: https://forums.battlefield.com/en-us/discussion/164496/i-hate-to-admit-it-but-there-are-cheaters-in-this-game-currently/p241

Replies = 4.8K

Views = 118.9K

Many people is begging you for support and so far, we all feel that you are plainly ignoring forum inquires and also player reports of cheaters. PLEASE stop acting like you guys have no idea of what is going on, again, look at all the reports you are receiving daily for cheaters and do something about it, it's not our job to maintain a fair game play environment and I'm just referring to your own statements: https://www.ea.com/en-gb/games/battlefield/battlefield-5/news/anti-cheat-in-battlefield-5

If you guys gave up, please be respectful of your customers and community and shutdown the page I just linked so at least we know that it's no longer needed to expect any sort of help from you.

Thanks.

 
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  • Madnesis's avatar
    Madnesis
    7 years ago

    It's been few months I'm following and posting in the thread that was closed on Official EA Forums as mentioned by @RichardSinerface: https://forums.battlefield.com/en-us/discussion/164496/i-hate-to-admit-it-but-there-are-cheaters-in-this-game-currently/p247

    It does look like a poor censorship attempt to me and here is why I think so:

    1. No prior notification before closing the topic.

    2. He provided this link which states basically that situation should be better now when it comes to cheaters. Why not wait for player feedback prior closing the topic?

    3. Assumption is that the cheater problem is no longer a thing, he mentioned he would close any new topic related to that.

    I will give you guys another chance since you supposedly worked on FairFight (even though situation was horrible for months and it should have been done way earlier) so I'm really looking forward to see if the situation is definitely better now or not and will come back if it's not the case.

     
     
     
     

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  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @RichardSinerface 

    The discussion was locked as players were referred to the response from the Battlefield Communiy Manager covering this topic. We will be locking this post as well.

    Hello,

    With the last few updates, our teams have continued to work on anti-cheat efforts to improve gameplay fairness and fair play in Battlefield V. With these behind-the scenes updates, our detections and detection methods have improved. 
    We've also improved our reporting methods, as well as improved the reporting review process with our anti-cheat team. 

    We appreciate the feedback from the community and ask you to continue to properly report any suspicious players you encounter. Please remember: simply filing a report does not mean they are guilty of cheating. Our anti-cheat teams look into each and every report to verify the authenticity and take appropriate action when a cheat is verified. Also note: we had previously stopped giving 7 day suspensions. Once verified via our internal tools, we have a zero-tolerance policy towards cheating accounts. 

    One thing we urge each and every Battlefield player to review is their account security details. Do you have Secret Question/Answer on your account? Do you have more than one? Have you added Two-Factor Authentication to your account (via the Origin Authentication Process/Backup Codes or a third party authenticator like Google Authenticator? Unsecured accounts are sought after by cheat engineers and cheaters to test their cheat tools. 


    This thread will be closed. Over the summer we'll be working with our anti-cheat and TOS teams to continue working on anti-cheat, from even more improved detection methods to better reporting processes for our gamers and more informative replies to cheat reports and appeals.


    -Braddock512-

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