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SuperNoova95's avatar
SuperNoova95
Not applicable
4 years ago
Solved

banned

this problem is related to battlefield V and i got accused for cheating when i did not had my pc a week ago. and i have not even played this game since 3 months. and today i got a message on my ma...
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey @SuperNoova95  you will need to speak with our TOS team in relation to any ban.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact usat the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

eggfarts1220's avatar
eggfarts1220
New Vanguard
4 years ago

I had the same thing happen to me. It did me no good to contest it. 

eggfarts1220's avatar
eggfarts1220
New Vanguard
4 years ago

This is why I will never buy another game from this company again. They owe me money! 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @eggfarts1220 if our TOS team has denied your appeal then there is nothing that we can do in relation to this on AHQ.


    Darko 

    • eggfarts1220's avatar
      eggfarts1220
      New Vanguard
      4 years ago

      I know this. In this case, It is one of the situations where I can't make a false wrong a right.  That is just the way things are today.  Good people are getting wronged everyday in these days by entities that can not be challenged.  The only actions I can pursue and I have control over is not supporting these entities by not purchasing their products. 

      Thanks for the response. 

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