It might be your Ransomware protection. More details: https://answers.ea.com/t5/Technical-Issues/Cant-play-BFV-only-prologue-and-then-says-lost-connection-to-EA/m-p/7204583/highlight/true#M3451
We have some additional solutions provided in these posts below.
Community ManagerHey @TFFKirov
I know it's not always ideal to re-install the game, but have you given that a try? Also, do you have the Origin folder and game both installed on the same drive?
Hello.
Haven't tried reinstalling because it is a fresh install - and no they are on 2 separate drives.
Community ManagerI recommend uninstalling both Origin and BFV and reinstall both on the same drive. I've seen that fix it for another player.
Now i have tried reinstalling the game and origin on the same drive - it didn't help. I saved the "PROFSAVE" file i mentioned before. And when i paste it back in to the folder it starts fine, but it is still not a permanant fix :/.
Judging on how many problems there is with this desciption i am starting to think it maybe a bug - do you know if they are tyying to fix it permantly?
Community ManagerAre you removing the "TMP" part when you edit the folder? It could also be anti-virus as explained below on the first page of this post: https://answers.ea.com/t5/Technical-Issues/Video-Settings-Causing-reset-on-change-Makes-me-restart-Prologue/m-p/7155858#M33
