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BAC0NBUS's avatar
BAC0NBUS
Not applicable
5 years ago
Solved

battle

my battlefield 5 recently stopped working. whenever i try to launch it from steam origin or EA desktop it stars launching via steam where the preparing to launch window pops up then less than a secon...
  • EA_Atic's avatar
    EA_Atic
    5 years ago
    Can you try a new Windows account with Admin rights and see if that helps. @BAC0NBUS

    /Atic
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago

Hey, @BAC0NBUS  can you try to do a clean boot to see if there any programs messing with Battlefield V and turn off any overlay programs for example Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. 🙂

 

/Atic

BAC0NBUS's avatar
BAC0NBUS
Not applicable
5 years ago

Thanks for the help but the clean boot didn't seem to work the first time or the second when I followed the other path but I am attaching the DxDiag to this if that will help.

    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      5 years ago
      Have you allowed BFV and EA Desktop ina ny firewall or Anti virus? @BAC0NBUS?

      /Atic
      • BAC0NBUS's avatar
        BAC0NBUS
        Not applicable
        5 years ago

        Hello @EA_Atic,

        I have tried that before but I didn't try it at the same time as your suggestions. Should I?

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