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Salerka95's avatar
Salerka95
5 years ago
Solved

Battlefield 5 cant play multiplayer PC

Cant go online on Battefield 5 and play multiplayer but in Origin im connected. 
  • EA_Illium's avatar
    EA_Illium
    5 years ago

    @Salerka95 What error message do you get?

    • Can we start by going through our Basic and Advanced connection steps and see if this continues? 

     

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago
@Salerka95 Do you get that error message while in-game, or when you first try to connect?
Nelakowski's avatar
Nelakowski
4 years ago

When you come to the menu it just says "go online" and when pressed you are faced with "unable to connect to ea servers"

  • Its_Travis_199's avatar
    Its_Travis_199
    Hero+
    4 years ago

    @Nelakowski what platform you on?

    If on Console, either PS4 or Xbox One require a platform specific membership to play online.

    If on PC, fist of all check your overall internet connection if everything works fine.

    Maybe even certain ports are blocked by your router?

    Greets,

    Travis 

    • rayZeDD's avatar
      rayZeDD
      4 years ago

      Hello,

      I have forwarded the ports on the port forwarding guide:

      • TCP Ports: 5222, 9988, 17502, 20000-20100, 22990, 42127
      • UDP Ports: 3659, 14000-14016, 22990-23006, 25200-25300. 

      But its still not working

      Is that the correct ports to forward or would it need to be:

      TCP: 1935,3478-3480,9988,10000-10100,17502,42127 Copy. UDP: 3074,3478-3479,3659,14000-14016

      Thank you

      • rayZeDD's avatar
        rayZeDD
        4 years ago

        I have tried opening both ports and it still isnt working

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