Battlefield 5 crashes on start up
Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Graphics Card: NVIDIA GeForce GTX 1060 6GB System type: Windows 10 64-bit Operating System Processor: Intel(R) Core(TM) i7-3700 CPU @ 3.40 GHz
Enter RAM memory size in GB 8.00 GB
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? N/A
Please select your region Australia
On which server did this happen? N/A
When did this happen? (dd.mm.yy hh:mm) 23/11/2018
Summarize your bug Game will not launch
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? https://youtu.be/CaEnkxSrbRQ
What happens when the bug occurs? Once hitting play in the origin menu, the game will launch in a minimized window for about 2 or 3 seconds (with the window black) and then will crash.
What should be happening instead? Should load game once hitting play.
I have tried the below to fix the issue:
- Running both origin and bf5 in admin mode
- Repairing the game in Origin
- Updating graphics card drivers (version 416.94)
- making sure all windows 10 updates are installed
- Uninstalling bf5 and origin and deleting all microsoft visual C++ files using CCleaner
- Reinstalling bf5 and origin (also clicking yes on beta dl for origin)
Still nothing. Not sure what to do from here.
