Solved
Forum Discussion
danisoff
9 months agoHero
Hello @Blackburn_098,
It sounds frustrating to deal with repeated crashes in Battlefield 5. Since you've already tried many common solutions, here are some additional steps you can take:
Update Windows:
- Ensure that your Windows operating system is fully up to date, as updates can sometimes resolve compatibility issues.
Reinstall the Game:
- If possible, try uninstalling and then reinstalling Battlefield 5. This can fix any corrupted files that might not have been caught during the repair process.
Check for Background Applications:
- Close any unnecessary background applications that could interfere with the game, especially overlay programs, streaming software, or hardware monitoring tools.
Adjust Graphics Settings:
- If you have access to the game settings outside of launching, try lowering the graphics settings to see if that helps during loading.
Run as Administrator:
- Right-click on the game shortcut and select Run as administrator. This can sometimes resolve permission-related issues.
Verify GPU Settings:
- Make sure your graphics card settings are optimized for the game. Open your GPU control panel (NVIDIA Control Panel or AMD Radeon Settings) and ensure that the game is set to use the high-performance GPU.
Check the Crash Dump:
- Analyze the crash dump file for specific errors. If you're comfortable doing so, you can use tools like WinDbg to look for clues in the dump.
Rollback Drivers:
- If your graphics drivers were updated around the time the issues started, consider rolling back to a previous version to see if that resolves the crashes.
Temporary Disable Antivirus:
- Although you mentioned the antivirus is off, ensure it’s completely disabled during testing, as sometimes certain components might still interfere.
Contact EA Support:
- If none of these solutions work, consider reaching out to EA Support for assistance. Provide them with as much detail as possible, including the crash dump.
Try these steps, and hopefully one of them resolves the issue. If you need more specific guidance on any of these steps, just let me know!
Best regards,
danisoff
9 months ago
i have same issue,EA
already tried all your steps still doesnt work, it has been since last 3-4 months
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