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9 months ago
Ive tried the above mentioned points. And this is what crash dump file says:
0:026> .ecxr *** WARNING: Unable to verify timestamp for bfv.exe rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=000000014816f744 rsp=0000000034c4d920 rbp=0000000034c4f300 r8=0000000000000000 r9=0000000073718c90 r10=0000000000000000 r11=0000000034c4f1b8 r12=0000000000000001 r13=000000007371a698 r14=000000007371a898 r15=0000000000000000 iopl=0 nv up ei pl nz na pe nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202 bfv+0x816f744: 00000001`4816f744 488b4918 mov rcx,qword ptr [rcx+18h] ds:00000000`00000018=???????????????? 0:026> !analyze -v ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* KEY_VALUES_STRING: 1 Key : AV.Dereference Value: NullClassPtr Key : AV.Fault Value: Read Key : Analysis.CPU.mSec Value: 484 Key : Analysis.Elapsed.mSec Value: 1111 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 109 Key : Analysis.Init.Elapsed.mSec Value: 21762 Key : Analysis.Memory.CommitPeak.Mb Value: 161 Key : Analysis.Version.DbgEng Value: 10.0.27704.1001 Key : Analysis.Version.Description Value: 10.2408.27.01 amd64fre Key : Analysis.Version.Ext Value: 1.2408.27.1 Key : Failure.Bucket Value: NULL_CLASS_PTR_READ_c0000005_bfv.exe!Unknown Key : Failure.Hash Value: {f476daa4-68b6-2895-45dc-838c7fe6b3de} Key : Timeline.OS.Boot.DeltaSec Value: 80 Key : Timeline.Process.Start.DeltaSec Value: 12 Key : WER.OS.Branch Value: ni_release Key : WER.OS.Version Value: 10.0.22621.1 Key : WER.Process.Version Value: 6.2.22621.4317 FILE_IN_CAB: CrashDump_2024.10.11_16.35.07.027.mdmp COMMENT: Frostbite MiniDump. Address: 000000014816F744 (In Windbg type: .ecxr) [EOF] NTGLOBALFLAG: 0 CONTEXT: (.ecxr)rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=000000014816f744 rsp=0000000034c4d920 rbp=0000000034c4f300 r8=0000000000000000 r9=0000000073718c90 r10=0000000000000000 r11=0000000034c4f1b8 r12=0000000000000001 r13=000000007371a698 r14=000000007371a898 r15=0000000000000000 iopl=0 nv up ei pl nz na pe nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202 bfv+0x816f744: 00000001`4816f744 488b4918 mov rcx,qword ptr [rcx+18h] ds:00000000`00000018=???????????????? Resetting default scope EXCEPTION_RECORD: (.exr -1)ExceptionAddress: 000000014816f744 (bfv+0x000000000816f744) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000000018 Attempt to read from address 0000000000000018 PROCESS_NAME: bfv.exe READ_ADDRESS: 0000000000000018 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000018 STACK_TEXT: 00000000`34c4d920 00000000`00000000 : 00000000`00000000 00000000`42c80000 00000000`00000000 00000000`aa812300 : bfv+0x816f744 SYMBOL_NAME: bfv+816f744 MODULE_NAME: bfv IMAGE_NAME: bfv.exe STACK_COMMAND: ~26s; .ecxr ; kb FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_c0000005_bfv.exe!Unknown OS_VERSION: 10.0.22621.1 BUILDLAB_STR: ni_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 1.0.66.53861 FAILURE_ID_HASH: {f476daa4-68b6-2895-45dc-838c7fe6b3de} Followup: MachineOwner ---------
danisoff
9 months agoHero
Hello @Blackburn_098,
Honestly, it's hard to say what exactly is wrong, have you tried talking with EA support? Did they tell you anything?
Best regards,
danisoff
- 9 months ago
How can i talk to EA directly? sorry i dont know..
- danisoff9 months agoHero
- 9 months ago
Did talk talk with them. They told me could be a game bug since troubleshooting tips not working so they will release an update.
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