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9338e9bdf19b7bf's avatar
2 years ago
Solved

Battlefield 5 not working ea launching game... bug

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 9338E9BDF19B7BF1
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 13.01.2024
Summarize your bug I installed Battlefield V, but the game gets stuck at 'Launching game...' on the EA application, and the game does not open
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Ea program launch
What happens when the bug occurs? Ea application. game open
What do you expect to see? helpppp

I installed Battlefield V, but the game gets stuck at 'Launching game...' on the EA application, and the game does not open

9 Replies

  • The game works fine and then there will be a small stutter and 5s later it crashes with no error.

    I found people with the same problem did what they did. No change.

  • Hi Guys,

    I just installed Battlefiled V and it won't launch.

    I haven't played BFV for over a year and since, I have reinstalled the OS. Upon installing, I was aksed if I wanted to use cloud or local save data, I chose cloud. I wonder if this has caused the issue?

    I tried repairing the game files and also disabled all non Microsoft services (msconfig) except EA and it still wouldn't launch.


    When I start BFV, it appears briefly in the Task Manager, then disapears. I took a short video.

    https://www.youtube.com/watch?v=VDf-2DK0Bxo


    Cheers.

  • I am having issues where I cannot get my EA games to launch properly. They open, begin launching, and after about 5 seconds they crash to the desktop. It does not matter if I launch BF1 or BFV, the same exact issue occurs. Sometimes I get and error from EA with something along the lines of "An error on our end prevented the game from opening. Please try again a little later."

    Sometimes the games will launch and be stable, but that is MAYBE 1 in 15 tries if I am lucky. I would write out a list of everything I have tried so far, but trust me I have read just about every other forum page on this website of people having the same issue and none of that stuff worked. I own BF1 through steam and BFV through EA Play, but it does not matter whether I launch through steam or through EA or directly by clicking on the .exe it makes no difference. I have been researching this for over a week now. Any help is greatly appreciated.

    I have attached my DxDiag if that helps. If you scroll all the way to the bottom, you can see the EAlaunchhelper.exe is giving errors, but I have no clue on how to decipher those codes.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    [Asking for information]


    Hey Everyone, 

    I wanted to check with this thread if anyone is still seeing issues launching Battlefield 5 using the EA app client. 

    If so, can we try the following steps first?

    Thanks!

  • Hi, same issue here. I have almost 500 hours on BFV on PC, I just reinstalled the game and it won't launch. BF4 and BF202 work fine. A friend of mine can launch BFV. I have done all the stuff you can read online: launch as admin, give access through the FW, update GPU drivers, everything. I just com from a fresh windows install without installing anything but games. Every oter game works, but as soon as I launch BFV, the EAapp minimizes and then it gets maximized again and the game does no work. I bought it again on Steam to check if the issue was there too, but it launches via EAapp....I've checked all files, cache, etc. I even have reinstalled the game in the same SSD where I have the app just in case... Nothing works, but all other Battlefield games do...  Sorry for the long post. My specs are Ryzen 7 5800X, 32gb of Ram DDR4 and a X 6800XT.

  • Nike_ludi's avatar
    Nike_ludi
    2 years ago

    Having same problem. B1 its good but BV i cant launch. Did you fix the problem?

  • @Nike_ludi Hi, I j ust managed to solve it yesterday. I reinstalled and rechecked the EAAntiCheat files. That solved it for me. You can find teh anticheat launcher inside the game folder (mine is D:\Battlefield V\EAAntiCheat). Then I clicked on EAAntiCheat.Installer.Tool.exe, reinstalled it for BFV and then re-checked the files.

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