Forum Discussion
It's a Windows 10 I am playing with win 8 compatibility
I have encountered same problem. Game is not launching at all, Origin/EA Desktop -> Click Play -> Nothing happens. Before this problems I have bought Xbox Game Pass, then i wanted to try BF V but... I havn't had a chance - until yesterday. I have tried all sort of stuff that should help, but as in your case it didn't help.
I don't know if it's important, but i pushed myself to even buy BF V individually (with Game Pass & EA Play discount ~ 5$).
I've come up with last thought - "what if my wifes PC Account works - it would be super dumb".
Well, it worked! (BF V was also working via GeforceNow...)
To ensure myself i deleted her account (she isn't using it anyway so whatevah) and tried again on mine, again it failed. Tried again all steps from fixing guides - no luck.
I created new local account on my PC named "TestForBF" - it worked (but after that my main account is still refusing to launch this game - but yeah, i'm allowed to play anyway)
PS. Oh and on that second account i dont need to set admin rights, compatibility and other stuff.
- EA_Leeuw3 years ago
Community Manager
Hey @Aron941,
Yeah so this sadly means that there's something on that specific Windows admin account that it blocking the game from launching correctly. The question is, however, what exactly.
Have you tried to perform a clean boot already for that specific Windows account?
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ - 3 years ago
Hi,
Yes, this was the one of the first things i've tried. Situation was the same. Additionally i've been tracking if process is even starting on my usual account. And yes, it did appear in Task Manager for few seconds and then its just closed. No error, no message, Origin / EA App are behaving like nothing happened. I have no idea what is blocking this process but i disabled antivir also but it havn't had any effect. I have' deleted all stuff in registry in registry that had something to do with BF V, Origin or EA Desktop (after uninstalling them). Another installation also didn't help to solve this. Can't find anything in Event Viewer... Is there any tool that can track logs for Battlefield or Origin? I would love to know what is blocking this software from launching.
Regs,
Aron
- EA_Leeuw3 years ago
Community Manager
@Aron941, can you post a fresh new DxDiag by any chance? Maybe I can see if something changed in the meantime.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/ - 3 years ago
Hi,
Sorry for late response, I am attaching DxDiag file You asked.
Additionally i would like to add that i am launching normally Fifa22, Dead Space and NFS (2016) - only problem is with battlefield on my main account.
- EA_Leeuw3 years ago
Community Manager
@Aron941, it is indeed very odd why your main Windows user account refuses to launch the game, while it works just fine on other Windows accounts. This indeed points towards something that is installed under your main Windows user account, that is probably blocking the game from launching.
I didn't spot any oddities in the new DxDiag file. The only thing I noticed is that you have a slightly outdated Nvidia driver installed. Maybe you can update the driver and give it another try? - R0ckw3II3 years agoSeasoned Newcomer
Here too.
Since todayy BF 3 , BF5 and BF1 wont launch.
Not over Origin not over EA APP.
Battlefield 2042 and FIFA 23 are working fine