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Pikxl's avatar
Pikxl
7 years ago
Solved

Battlefield V - Game crashes when starting campaign or multiplayer

Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number GTX 970 Enter RAM memory size in GB 8 Which part of the game is the issue happening in? Sing...
  • EA_Atic's avatar
    EA_Atic
    7 years ago

    Hey, @Pikxl would it be possible for you to upload the Dxdiag to AHQ? 🙂 

    What i normally suggest that you try out is to make sure that all drivers for windows and your gpu drivers are up to date.

    You can also try to do a clean boot to see if there any programs messing with Battlefield V and turn off any overlay programs for example Discord or Nvidia experience.

    Try running a CCleaner to remove old temp files and cache.

    Let me know if this works or not for you. 🙂

    /Atic

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

Hey, @Pikxl would it be possible for you to upload the Dxdiag to AHQ? 🙂 

What i normally suggest that you try out is to make sure that all drivers for windows and your gpu drivers are up to date.

You can also try to do a clean boot to see if there any programs messing with Battlefield V and turn off any overlay programs for example Discord or Nvidia experience.

Try running a CCleaner to remove old temp files and cache.

Let me know if this works or not for you. 🙂

/Atic

  • Pikxl's avatar
    Pikxl
    7 years ago

    @EA_Atic I believe the issue in the end was not having a powerful enough CPU.  After upgrading I have not experienced the issue.  Thanks for the help.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey @Pikxl , glad to hear you mange to solve the issue! :D

    Good luck on the Battlefield!

    /Atic

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