Battlefield V - Having to play intro mission every time you start the game
Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1080
Enter RAM memory size in GB 16GB
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Startup
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug Every time the game started, it was like I started it for the first time
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Have a Windows username that doesn't follow the standard A-Z letters of the English alphabet
What happens when the bug occurs? You have to play the intro over and over again, because it creates a new PROFSAVE_tmp file, and can't save the PROFSAVE file properly
What should be happening instead? PROFSAVE should be created, and you only need to play the intro mission once.
There are some solutions to this issue, described in these links:
https://answers.ea.com/t5/Technical-Issues/Battlefield-V-Intro-plays-at-every-launch/td-p/7171668
These did not solve it for me. See my solution below.
My Windows username is "Bjørnar". Because of this, the game doesn't manage to create the file PROFSAVE under C:\Users\%username%\Documents\Battlefield V\.
It manages to create the PROFSAVE_tmp file, so something is working as it should, but that also resets everything every time you start the game, causing you to play the intro over and over again.
I ran Procmon.exe (from MS Sysinternals) to find the cause of this.
Turns out that it wants to create the PROFSAVE file under C:\Users\Bjrnar\Documents\Battlefield V\ (note the missing ø). This doesn't exist, so it fails.
See attached screenshot
As a workaround I created the folders Bjrnar\Documents\ under C:\Users, and set up a link to the proper Battlefield V folder, like so:
mklink /j “C:\Users\Bjrnar\Documents\Battlefield V” “C:\Users\Bjørnar\Documents\Battlefield V”
This solved the issue, and I can now start Battlefield V without having to play the intro mission.
Hello Everyone,
I have finally found the FIX FOR HAVING TO PLAY "intro every time" Issue.
I have notice that applying all this temporal fixes will only work ones. BUT THE ISSUE WILL COME BACK.
like the one that requires to re-name PROSAVE_tmp. some times will work but to end up in the same after a reboot or not working at all.
The issue is because of the game folder ITSELF "Documents ' to be exact.
There is a new security feature implemented by Windows 10 that protects changes in certain folders of the computers called "RANSOMWARE PROTECTION" this protection stops or prevents the executable files to make changes to any directory or folder in C:/ that Windows think is important such as "DOCUMENTS".
This requires that you enable the two different applications in this security part of WINDOWS SECURITY for your game to work like normally.
The FIX IS SIMPLE :
1. Go to bottom right corner in the task bar and double click on WINDOWS SECURITY icon.
2. Go to MANAGE RANSOMWARE PROTECTION > Allow an app through controlled folder access >
3. Hit -----Yes > "click the plus sign ADD AN ALLOWED APP > Browse all apps
4. go to C:\Program Files (x86)\Origin "look for origin.exe" and Hit OPEN.
5. go to C:\Program Files (x86)\Origin Games\Battlefield V "Look for "bfv.exe & bfvTrial.exe" and OPEN THEM ONE BY ONE.
Restart your pc and VOILA!!!!!
I HOPE THIS HELPS SOMEONE!!!
