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West_End_1989's avatar
West_End_1989
7 years ago
Solved

Battlefield V: Squad VOIP Not Working

Squad members can hear my microphone via VOIP. However, I can not hear them. I am not having an issue with anything other than BFV. I have searched the internet, and many others (on reddit) a...
  • re-2's avatar
    re-2
    7 years ago

    I had voip going through my monitor speakers. Fixed it:

    Look in Origin settings make sure it is set to your settings.

    Go into the Windows audio settings and disable all other speakers and mic's you aren't using. 

    This fixed the voip going through the monitor speakers and it works fine now.

West_End_1989's avatar
West_End_1989
7 years ago

None of these solutions worked for me.

As mentioned, all sound is working for everything except squad mate microphone communication in Battlefield V.

They can hear me, but I cannot hear them.

Seems to be a common issue.

Is there a fix coming?

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

The team is looking to gather some more information on this as it's been difficult to reproduce by the QA team.

Does this fix it for you? Also, are you running anything else in the background like Discord? I've seen that interfere with sound at times.

https://answers.ea.com/t5/Technical-Issues/VOIP-BFV/m-p/7168084/highlight/true#M881

Can you list the steps leading up to when this happens for you? Next time it happens, if you can record a clip in game of the last 5 minutes and post it here that would be exceptionally helpful.

  • West_End_1989's avatar
    West_End_1989
    7 years ago

    I've previously viewed that thread and I already had the recommended changes implemented. 

    I am not running anything in background except Steel Series Engine for my headphones, but I experience no issues when using other apps. 

    Attached is video as requested. 

    Please advise a solution when possible. 

    https://youtu.be/wDdynzUJths

    • apochachuva's avatar
      apochachuva
      7 years ago

      I'm having the same issue with my arctis pro headphones.

  • West_End_1989's avatar
    West_End_1989
    7 years ago

    Any luck with solving this?

    Getting very frustrated with the issue.

    • re-2's avatar
      re-2
      7 years ago

      I had voip going through my monitor speakers. Fixed it:

      Look in Origin settings make sure it is set to your settings.

      Go into the Windows audio settings and disable all other speakers and mic's you aren't using. 

      This fixed the voip going through the monitor speakers and it works fine now.

      • ParallelNative's avatar
        ParallelNative
        6 years ago

        "Go into the Windows audio settings and disable all other speakers and mic's you aren't using."

        I can confirm that this method works 100% on PC.
        3 of my clanmates had the same issue and we looked through this forum and applied this method.
        waalaaa, we all can hear each other now. 

  • IIIWaterMelonII's avatar
    IIIWaterMelonII
    7 years ago

    I have the exact same problem and I'm using Steelseries Engine 3 with Arctis 3, My squad mates can hear me clearly but I cannot hear them at all, Discord works fine, all other sound works fine except BFV VOIP. As for BF1 and BF4  the VOIP works just fine with the Steelseries Engine 3 but BFV Duh!!!! 

    When can we expect a fix to this problem?!?!?!?!?! When When When When, Why no reply to this thread?!?!?!?!

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      7 years ago

      Does VOIP work if you assign the command to a different key or close down Discord while you're playing? We've had the team look into this but they're having some trouble reproducing this. We aren't seeing a significant amount of reports on this indicating a game issue, so it could be related to a hardware configuration. Have you tried making some minor changes from the Volume Mixer from your desktop sound icon?

      • IIIWaterMelonII's avatar
        IIIWaterMelonII
        7 years ago

        Tried running just Origin and BFV without Discord, tried binding VOIP to a different key, tried repairing BFV, tried uninstalling/reinstall BFV, tried Volume Mixer, tried Disabling all other sound devices except Speakers, tried running BFV without the SSE3 software...........Still the same story............Others can head me, I can't hear them but game volume decreases when they speak.

        What else can I do? Uninstall Steelseries Engine 3??!?!?!?!?!?!

        I'm totally out of idea, what else should I try? 

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