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Anonymous's avatar
Anonymous
7 years ago
Solved

Battlefield V won’t start on Xbox one

As of December 6, I have not been able to play Battlefield V. I can press launch on Xbox home and get the screen saver, but after a few seconds I am returned to the home screen. I have attempted to u...
  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    Hey @Locust933

    Are you still having trouble launching BFV?

    Do these steps help out at all?

    1. Power cycle the console: http://bit.ly/XB1_PowerCycle
    2. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
SpcReaper433's avatar
SpcReaper433
6 years ago

@Ausfed All they keep telling me is that it's a knkwb issue and they are working on it and wont give me any other updates at al

AndyHfromossy's avatar
AndyHfromossy
5 years ago

Having exactly same issue, done all suggested fix’s and still not working. Two months on & you’d think EA would have an answer.

  • Weebsareus's avatar
    Weebsareus
    5 years ago

    Same here

  • Weebsareus's avatar
    Weebsareus
    5 years ago

    I've done the first two steps but it just doesn't load.
    I select a to play as my account and i start to load but it kicks me out of the game before i get to the main menu.

  • brodywg's avatar
    brodywg
    5 years ago

    I’ve been having the same issue for three months now. They’re not going to fix it, they’re just going to do what they’ve done for BFV all throughout the rest of its lifecycle and just leave it broken or say it’s “coming soon.”

  • Weebsareus's avatar
    Weebsareus
    5 years ago

    I wonder are we actually going to get a reply or not

  • ZACHATTACK0720's avatar
    ZACHATTACK0720
    5 years ago

    I reinstalled Battlefield to play the new update today and am having this proble. Ive unplugged xbox, changed dns, reset mac address, cleared cache and local storage and still nothing works, I dont want to have to reinstall it again becasue it is 80gb and my internet isnt the best

  • CapitanRoyon's avatar
    CapitanRoyon
    5 years ago

    Hi @ZACHATTACK0720 

    Try doing hard reset of your console:

    1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.

    Also, highlight Battlefield V on the Home Screen, go to Manage Game, and make sure everything is up to date.

    Thanks

  • skypilot1992's avatar
    skypilot1992
    3 years ago

    Actually there is another possibility.  I finally noticed it always getting “quick resume.”

    FINALLY…simply had to turn off quick resume in my instance and everything loads nicely right after.

    Willl see what happens later if I turn on QUICK RESUME later..

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