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XfElX-m8n4-ez's avatar
4 years ago
Solved

battlefield

I'm writing again, please remove my ban. I have 698 hours in Battlefield 5 and I was banned unfairly, I killed 50-0 enemies by plane, I was reported and banned please unban. I've been playing battlefield for years, I've never used cheats. Finally, I repeat, I have been unfairly banned. I want to report and forward to those who banned me, what is the probability of a player with 698 hours playing badly in this game? And if this explanation is not convincing to you and the image of my account is not believable, I am ready to show my account live at any time.

  • ElliotLH's avatar
    ElliotLH
    4 years ago
    Hi @XfElX-m8n4-ez There isn't much help we can do to help with bans here on AHQ. You'd need to make an appeal with the EA ToS team. While it sounds like you might have already started the process, which can take several days for them to investigate and respond by the way, I've pasted in the steps below just in case.

    https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
    For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already

17 Replies

  • XfElX-m8n4-ez's avatar
    XfElX-m8n4-ez
    4 years ago

    I was unfairly banned in Battlefield 5, I sent 7 emails. but they did not answer me. I was reported and banned on battlefield 5 bent steel for finishing 50-0 with a plane. I paid money for this game just looking for my rights please help me

  • ElliotLH's avatar
    ElliotLH
    Hero+
    4 years ago
    Hey @XfElX-m8n4-ez I've merged your new topic with the one you originally created. Again though I'm sorry to say that nobody here can help you with a ban.
  • Happened to me also and I suck at this game. This seems to be happening a lot.  By playing the game I feel that the wrong people are getting hit with this and those who continue to cheat continue to remain in the game.  But I am afraid this issue will never get resolved along with so many BF issues. 

    Just my opinion though.  

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey folks, as mentioned earlier, we are unable to review any account actions on the forums.

    Any appeal will need to be sent to our Terms of Service team with these steps if you feel an action was taken on the account incorrectly.

    If our ToS team has investigated multiple times without removing the ban, that's not something we'll be able to do here either,

    Locking this thread as it's not something that can be handled further.

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