Forum Discussion
The "guide" in the video (which is a bad copy paste of the answer HQ troubleshoot) doesn't work for connectivity problems that can't be solved with the standard EA troubleshooting
Hey @Nesodos @Trenchsweeper_X @graciemay2013,
Try our network troubleshooting if that doesn't work, what platform are you on and can you try to connect a 4g device to your unit and use it as network device make sure that 4g device is not connected to the wifi.
Let me know how that works out! 🙂
/Atic
- 7 years ago
I tried and still the hosts in uo trace is *unknown*
- 7 years ago
Help fail to connect to ea on battlefield five on xbox1 downloaded from microsoft store
- iluminatethesky7 years agoLegend
Hey @ttv_dobwhat11
Please try these steps: https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/
Let us know if this helps.
Thanks 🙂