Forum Discussion

Doziann's avatar
Doziann
6 years ago

BF5 Crash after its launch after the 1.27(Pacific) update

Hi !  After a very long dowload of the today's update, i cannot launch the game anymore. Yesterday i was able to full enjoy the game, now i can't reach the main menu, i see the loading page with the...
pablofski's avatar
pablofski
6 years ago

i have the same issue on ps4. the game starts up fine and it shows the us soldier with music in the backround but it doesn’t go further then that. does anyone know how i can fix this??

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@pablofski 

Do you have anything plugged into your PS4's USB slots? Try removing anything plugged in there and power cycle your console.

If you have an external hard drive, I've seen problems where the game will be installed on one drive while the update is installed on the other which can cause loading/performance issues. A full reinstall is recommended if that's the case.

How to power cycle your PS4 console

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.

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