Forum Discussion

Spirithawk234's avatar
Spirithawk234
6 years ago
Solved

BF5 crashes to desktop when clicking on multiplayer

BF5 recently started crashing while in the menus. BF5 starts fine, but when looking for a game, it will either crash when selecting multiplayer or when clicking advanced search. Things I have tried: ...
XTRA-Larsiano's avatar
XTRA-Larsiano
Seasoned Ace
6 years ago

here are some tips:

  1. There is a possibility that choosing Repair after right clicking the game in Origin could fix this.
  2. Remove the bfv config > gamedrive:\username\documents\battlefield v\settings folder before starting the game (put back later if no help)
  3. virus scan and use adwcleaner then a registry cleaner like ccleaner, also HDD defragment (SSD trimm) for OS and game drive
  4. or driver cleaner procedure
  5. -perform a windows cleanup:  and select remove shader cash

  6.  How to set a factory overclocked graphics card to Nvidia reference clock speeds

  7. windows cleanboot
Spirithawk234's avatar
Spirithawk234
6 years ago

First of all, thank you for taking the time to help...  🙂

Interesting...  There is no folder under documents.  Im curious, since we reinstalled and he has not been able to successfully join a game, that it has not created the "battlefield V" folder. I checked my other computer and the folder is there.  

I tried repairing the game as well...  Still no luck.

  • Spirithawk234's avatar
    Spirithawk234
    6 years ago

    Ok, found the folder...  He had a different profile. I dont see a config file. there are 6 of profsave files..

    I did a clean boot and it didnt help. I have a bunch of crashdump files.  Not sure anyone can read those?

    • XTRA-Larsiano's avatar
      XTRA-Larsiano
      Seasoned Ace
      6 years ago
      @Spirithawk234 Sorry i meant the settings folder, remove that.
      • bruceanast's avatar
        bruceanast
        6 years ago

        Remove the entire settings folder?  Thanks again...  🙂

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