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PapaRomeo77's avatar
PapaRomeo77
Rising Scout
5 years ago
Solved

BF5 server disconnected

Hi all.

I get constantly disconnected by BF5 servers.
My connection is stable, with no dropouts.

Can hardly start a game.
The servers have been very bad lately.

Best regards.

  • EA_Atic's avatar
    EA_Atic
    5 years ago
    Hi all,
     
    Just a heads up that the Battlefield 1, 3, 4 and V servers are experiencing issues right now. This means you might not be able to connect, or might be disconnected if you are already playing.
     
    We will be keeping this thread updated with our progress on resolving these issues. Thank you for your patience while we're working to restore expected behaviors across the game. 
     
    We will be updating this topic when we have anything new to share.
     
    /atic 

18 Replies

  • ElliotLH's avatar
    ElliotLH
    Hero+
    5 years ago

    Also seems to be working for me on Xbox (tried BFV and BF1).

  • Hello EA_Atic,

    Thanks for the info and acknowledgement of issues.

    It's been pretty disappointing to have neither service nor information - would be nice if users could be kept up to date with information about outages / service disruptions as they develop, in a timely way.

    That might help reduce the amount of time we waste trying to connect to a service that isn't operating.

    What we're seeing now doesn't really inspire confidence in EA.

  • @EA_Atic

    Surely EA should offer something more than 'Thanks for your patience' over this?

    At a minimum, should not EA Play / Play Pro subscribers be offered free time or some money back for loss of service?

    This is a very poor user experience / level of service.

    I'm sure I'm not alone in hoping that my next favourite Battlefield will be a different franchise from a different games producer.

  • RandomRubbish's avatar
    RandomRubbish
    5 years ago

    @TinyBrownstainWell thank you, are you related to Ben Dover by any chance?

    I think it really depends on whether the regulators take an interest.

    EA is selling a service and can't just take a dump on consumers whenever it's convenient.

    Consumers have rights that are protected by law, you can't take their money and then just walk away from any obligation to deliver on that service.

  • Still getting disconnected every time I get into the loading screen. Tried Emailing you but it's been a week of no response. Can you please help me. I tried everything.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago
    Closing down this topic as the original issues was fixed.

    If you have issues with Battlefield V please make a new topic and say what is going on and what you have done to solve it.

    /Atic

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