Broken Rank Advancement
Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number GTX 1080 Enter RAM memory size in GB 32 Which part of the game is the issue happening in? Gam...
Forum Discussion
I too am having this issue. I think what happened was I hit support rank 20, presumably unlocking the MG42. However, at that stage, I backed out of the match rather than going to completion. Initially, when I went to my armory and saw it still locked, I figured that perhaps the server hadn't reported my score yet, so it would unlock later.
However, here roughly 21 hours later, it still hasn't unlocked. I can't progress farther than rank 20, so it seems like it's never going to unlock. It always just shows me the "This will unlock next round" message.
(Edit: I see the patch notes say the 14th. I didn't realize it was after midnight, so I was whining that the patch didn't fix my issue, but it's still about 10 hours away lol. Will see what happens then!)
Can confirm. The issue is based on exiting the game during the round you received your level up. Did that twice, bug was there both time
im getting the same no unlocks it seemed to start 3days ago as my first 5 lvls unlocked then it just stopped for some reason, went to chat to help team and there lame * response was wait till the game launches, i proceeded to explain we paid premium for early access and this is not an acceptable response but got no where
Confirmed, patch did nothing.
I've had it happen with me staying untul the round closes.
I hope they fix this problem soon it's getting annoying loosing gun fights because I'm stuck with the first weapons
Here is a copy of my recent chat with EA Tech Support.. according to this tech support agent, EA Tech Support claims the following:
1) This bug is a recent bug
2) The one from November was fixed
3) Specialist team is working on it
4) There is no way to manually unlock the weapons
5) There is no way to reset the character/account
Here's the transcript:
TechSupportAgent
I have just consulted with specialist team regarding your issue. Please first of all, accept my apology for the inconvenience caused. I would like to inform you that this is a known issue wherein players have completed the level and the weapons are still locked . Good thing is that this has been brought into the notice of the Studio Team and they are diligently working to fix it as soon as possible.
you
I saw online that they could go into your account and manually just unlock it for you
you
As unforunately there was notice of a patch for this going back into November... so I'm afraid that patch may never come.
TechSupportAgent
I would love to unlock it for you however we don't have that option as of now .It is just temporary issue and you will not have to wait that long, we just need little co operation from our most loyal gamers.You also know BFV is our main game and we don't want our gamers to have any issue in the game.
TechSupportAgent
We are supposed to report the cases and forward to the team. Would you mind if I report your case as well XXXX?
you
aCan you resent my account? Then maybe I can just level up again?
you
Er, reset rather
you
I remember Battlefield 3 had a reset option and you start fresh
you
Maybe that would fix it.
TechSupportAgent
Yes we had it before but now we don't have that option.No worries, I have reported your case here in my case notes and I suggest you to please wait for some time and keep playing until new update is from our team. I hope I was able to address and help you here
you
Well is there anyway to credit me another game account... because to be honest... it has been 8 months since this issue was brought to notice.
you
And I am unable to play the game according to what it says it will.
TechSupportAgent
XXXX, the issue which was brought 8 months before was fixed at that time only . This is an emerging issue since 1-2 days
. We have already informed our concerned team about the issue and good news is this that they are working diligently to fix this as soon as possible.
TechSupportAgent
XXXX, As I can see here you have been loyal gamer of EA and enjoying our games as a goodwill gesture I am going to add 15% discount code on your account. How does this sound?
you
I see, so it was fixed before but had come up again?
TechSupportAgent
Yes it was fixed before and we got to know that some of our players are still facing this issue .
TechSupportAgent
Please be assured , it would be fixed soon .
TechSupportAgent
I really appreciate your understanding and co-operation in this regards.
TechSupportAgent
XXXXX is the code which gives 15% flat off on origin purchase and valid from Jan 1 2019 - March 1 2020. I have sent them to your email so you do not need to write them up. You can use it to buy expansions and games for PC games.
you
i I see. Well I do not need the discount code. I would rather wait a some time and see if it is fixed and f not I will contact again.
TechSupportAgent
I'm glad that I was able to help you regarding the known issue with weapon unlock. It wouldn't have been possible without your co-operation. Do you have any other issue ?
you
Thank you for your time.
That’s wrong it happens no matter what
Mine fixed on PC. Thanks EA! Would of liked a bit more or at least some proactive comms though...
Thank you EA, hopefully it doesn't happen again.
