Forum Discussion
On what platform do you play? Sometimes cold booting or power cycling your device can solve the issue. Turn off your device and unplug it. wait for 20 seconds before you plug your device back in. When the 20 seconds have passed, plug your device back in and see if you can connect to the EA servers.
You can open (forward) some TCP or UDP ports for troubleshooting. This could drastically improve your network connection with the EA Servers.
For an easy read guide, please visit EA Help - Opening Ports and also check Connectivity Troubleshooting Guide
Switching to a different DNS is also a techie trick that can help you if your DNS is unreliable. If something goes wrong with the DNS you are using, you can experience lag or get no connection at all.
i play on pc I've tried everything
- EA_Kent6 years ago
Community Manager
Hey @lol19DK.
When you have the chance could you try running a UO Trace? That will give us a detailed look at the connection between your PC and the servers, so if there's something happening in between we should be able to see it.For more info on how to run the test check out the EA Help website. Please send me the results in a direct message when you have them. Thanks!
/Kent
- 6 years ago
heey
- EA_Kent6 years ago
Community Manager
Thanks!
How long did you let the trace run? Ideally we'll want to look at a sample of 100 packets, but it looks like it stopped after 17. Can you try running it again and make sure it sends at least 100 packets so we have a good sample?
I appreciate it.
/Kent
About Battlefield V
Recent Discussions
- 3 hours ago
- 13 hours ago