Can’t connect to ea server Battlefield v
Unable to connect to EA Server I've tried everything i have clear DNS cache Tried vpn and Change dns latency is 6 ms
Forum Discussion
EA_Kent
Community Manager
Community ManagerHey @lol19DK.
When you have the chance could you try running a UO Trace? That will give us a detailed look at the connection between your PC and the servers, so if there's something happening in between we should be able to see it.
For more info on how to run the test check out the EA Help website. Please send me the results in a direct message when you have them. Thanks!
/Kent
heey
- EA_Kent
Thanks!
How long did you let the trace run? Ideally we'll want to look at a sample of 100 packets, but it looks like it stopped after 17. Can you try running it again and make sure it sends at least 100 packets so we have a good sample?
I appreciate it.
/Kent
Okay
- EA_Kent
Perfect, thanks!
The trace looks pretty good. There doesn't appear to be any measurable packet loss, and the ping doesn't look out of the ordinary.
Have you ever had a chance to try starting up your PC in a Clean Boot to see if that makes any difference at all? If there's something else running on your PC that might be blocking the connection that may help to get around it.
For more info on how to set one up check out the EA Help website. Let me know how that goes when you have a chance.
Thanks again!/Kent
