Forum Discussion

ScoobyDee828's avatar
7 years ago
Solved

Can’t get collectibles to show up

My husband is playing Battlefield 5 but unfortunately the letters are not showing up in the game. How can he fix this

  • Hey @ScoobyDee828

    Here is a workaround that he can try:

    Export the game save files to an USB drive.

    Delete the game save files in the console.

    Start the game. You'll have to adjust contrast and play again the intro. Now, play the War Story and complete the bugged challenge. It will show correctly achieved.

    Close the game, and restore the game save files from the USB to the console. Start the game, and you'll have your reward at the armory.

    Let us know if this works.

    Thanks 🙂 

3 Replies

  • Hey @ScoobyDee828

    What platform are you playing on?

    If you're on PC, there is a temporary fix for this:

    1) Documents->Battlefield V->settings - Move all files out to desktop
     
    2) Disable Cloud Saves in Origin and start game
     
    3) Do the mission(s) that you need the Letters for
     
    4) Close game and put files back
     
    Let us know if this helps.
     
    Thanks 🙂 
  • iluminatethesky's avatar
    iluminatethesky
    Legend
    7 years ago

    Hey @ScoobyDee828

    Here is a workaround that he can try:

    Export the game save files to an USB drive.

    Delete the game save files in the console.

    Start the game. You'll have to adjust contrast and play again the intro. Now, play the War Story and complete the bugged challenge. It will show correctly achieved.

    Close the game, and restore the game save files from the USB to the console. Start the game, and you'll have your reward at the armory.

    Let us know if this works.

    Thanks 🙂 

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