Forum Discussion

Turjav's avatar
Turjav
Not applicable
7 years ago
Solved

can't fetch your report

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX980M
Enter RAM memory size in GB 16GB
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region Asia
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) "combined arms"
Summarize your bug I do not receive any xp or make any progress for when completing a mission in "combined arms" mode. When I complete a mission in combined arms mode, I ALWAYS get a message after the match which reads "could not fetch your report. So far, despite completing 2 missions in combined arms mode, I have received 0 xp and progression for doing so. This does not occur in PVP it is in coop which you apparently care about so little that you do not even have coop combined arms mode as a category for reporting bugs.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It happens EVERY time I complete a mission in "combined arms" mode.
What happens when the bug occurs? I do not receive any xp or make any progress for when completing a mission in "combined arms" mode. When I complete a mission in combined arms mode, I ALWAYS get a message after the match which reads "could not fetch your report. So far, despite completing 2 missions in combined arms mode, I have received 0 xp and progression for doing so. This does not occur in PVP it is in coop which you apparently care about so little that you do not even have coop combined arms mode as a category for reporting bugs.
What should be happening instead? I SHOULD receive xp and progression for successfully completing missions in "combined arms" mode

‌

I do not receive any xp or make any progress for when completing a mission in "combined arms" mode. When I complete a mission in combined arms mode, I ALWAYS get a message after the match which reads "could not fetch your report. So far, despite completing 2 missions in combined arms mode, I have received 0 xp and progression for doing so.

This does not occur in PVP it is in coop which you apparently care about so little that you do not even have coop combined arms mode as a category for reporting bugs. I DO care about coop, in fact I bought two copies of this game (one for me and one for my brother) BECAUSE it was supposed to have coop. Now however, I have found that either your devs either don't care about coop enough to make it actually work or else, that they are deliberately sabotaging it in an attempt to FORCE people to play PVP instead.

This is absolutely disgusting!

  • EA_Atic's avatar
    EA_Atic
    7 years ago

    Hello everyone, 

    Update on the issue: 

    The issue with delayed statistics and unlocks have now been resolved.

    We had an issue this weekend where the match reports were being processed slower than intended which we fixed but it took some time for the systems to catch up on all the past data.

    Thanks everyone for there reports and patience!

    I have merged all threads in to this thread. 

    Will be accepting this post as a solution for visibility.

    /Atic 

80 Replies

  • xhiro108's avatar
    xhiro108
    Seasoned Novice
    7 years ago

    It's widespread. I'm having it in competetive mp. I doubt its a conspiracy.... Just a strange bug for sure... 

  • B2TTer's avatar
    B2TTer
    Not applicable
    7 years ago

    I'm having this problem too. like 9 out of 10 rounds. 
    It's real * because i cant unlock my vehicles and such (everything)

    I'm really disappointed in bfv.. i can't remember other battlefield having so much bugs and cheaters.

    Waste of money

  • McHooligan06's avatar
    McHooligan06
    Not applicable
    7 years ago

    So it is now Monday afternoon and I'm still not receiving my unlockables, fetch report is still acting up and my career progression is also not updating and my firestorm stats are non existent. I saw a post From EA help that they  were working on the issue and I've seen people post saying they received there stats, unlockables, etc. However I have not! Not sure what the deal is but I'm hoping it gets resolved fast! Losing interest in the game which is a shame because I was very much a fan of it! EA please Fix. Don't let me down 

  • McHooligan06's avatar
    McHooligan06
    Not applicable
    7 years ago

    P.S. 

    I've been dealing with this issue since last Thursday(6-13-19). 

    I put a post up on Sunday(6-16-19) after I realized it was still acting up for a few days. 

    Then posted again on Monday afternoon(6-17-19) when I realized people were getting the unlockables, ranks, stats, etc, and I was not.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hello everyone, 

    Update on the issue: 

    The issue with delayed statistics and unlocks have now been resolved.

    We had an issue this weekend where the match reports were being processed slower than intended which we fixed but it took some time for the systems to catch up on all the past data.

    Thanks everyone for there reports and patience!

    I have merged all threads in to this thread. 

    Will be accepting this post as a solution for visibility.

    /Atic 

  • Turjav's avatar
    Turjav
    Not applicable
    7 years ago
    @EA_Atic The problem is NOT delayed statistics it is that Combined Arms coop doesn't work with regards to rewards. The rewards DO work with PVP so this thread should NOT be merged with PVP threads.



    I contacted customer support about this problem and they said it was a "known issue" which would be fixed in patch 2.2



    Please do NOT accept a post about PVP as a solution to this post about the broken coop rewards.
  • deetigo's avatar
    deetigo
    Not applicable
    7 years ago
    @Turjav Patch 2.2?
    Now it is 1.17. It’s been a long time for Fix..((
  • Turjav's avatar
    Turjav
    Not applicable
    7 years ago
    @xhiro108 I tried it in PVP and I got exp and unlocks no problem. I get nothing for coop though. It's obvious that the coop was sabotaged.

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