Can't play BF1 & BFV on Steam
I've bought battlefield 1 (steam) and battlefield V and I can't even play it? Some of my games just refuse to launch without any messages (not just the ones mentioned). I want a fix or a refund.
Forum Discussion
@19Romulus84 It was multiple games that I couldn't play anymore, such as 2 of my NFS games and battlefront 2 as mentioned, some of them I couldn't play on origin anymore. I have windows 10. I bought BFV on G2A for origins a long time before, but it always seemed to work. If I reinstall windows, does everything get deleted from my PC?
EA_Illium
EA Staff (Retired)
EA Staff (Retired)HI @Pooviee Apologies for the delay!
As @19Romulus84 mentioned a reinstall of Windows might help if something is corrupted or conflicting with a game file. For resetting it can delete your files from the PC, for more info check out Microsoft's article: Reinstall Windows
If possible, we can try to run a Clean Boot first which won't delete anything but disables all services outside of windows incase something is conflicting with BF from launching.
Cheers!
- @EA_Illium I'm sorry, I just don't want to delete everything and have to install it back for hours if not days, I have 1 question though, if I reinstall windows on another user on this PC, will it reinstall only on that specific user, or all users? Also, I tried clean boot numerous times, it didn't work
- EA_Illium
HI @Pooviee Thanks for the update!
To confirm reinstalling Windows is a bit different from removing a specific user on the device. Reinstalling would wipe everything, while removing (then re-adding) a specific user will only affect the data they have.
Which should be anything in C:\Users folder [<- that user's name] will be deleted. Microsoft has a nice document here, with more information.
We have reported this issue to our team, If we receive an update I can message you in this thread. I did want to try one last thing, in a specific order:
- Restart your device
- Open Task Manager and 'end task' on the EA and EA Background service (if running)
- Launch Steam, then launch BF from Steam and check if the same issue appears
Cheers!
- @EA_Illium Unfortunately that didn't work either, I think I have a cursed PC
no @Pooviee your PC is not cursed.
I have similar issue, as many other users do too.
I purchased my bfv on steam, played it for a long period of time , and them when some EA app intersections started - game simply stopped starting, as on your earlier youtube vids.
luckily for me my bf1 (also purachased via steam) currently works...
i've googled a lot and many users have similar issues, but no solution is offered. and i higly doubt that reinstall windows would help.
its really pity that these intermediary apps ruin the user experiance and simply do not let us play...
