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gregoryscarpajd's avatar
gregoryscarpajd
6 years ago
Solved

Can't rank up, can't see platoons page and can't see clan tags

Product: Battlefield V Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One X Are you using any software with an overlay? No Which part of the game is the issue happ...
  • EA_Atic's avatar
    EA_Atic
    6 years ago

    Could you try to clear local and online storage for BFV? @gregoryscarpajdk 

    /Atic 

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
6 years ago

Hey @gregoryscarpajdk when you click on the platoon section what is happening do you get an error message? 

Clearing online and local storage removes campaign story progression and settings. 

/Atic 

gregoryscarpajd's avatar
gregoryscarpajd
6 years ago
@EA_Atic wrote:

Hey @gregoryscarpajdk when you click on the platoon section what is happening do you get an error message? 

Clearing online and local storage removes campaign story progression and settings. 

/Atic 

Yeah, I get "FAILED TO LOAD PLATOONS. PLEASE TRY AGAIN.". Do you know what the error is? 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago
    @gregoryscarpajdk hmm odd. Do you own Battlefield 1 and 4?

    If yes and one of them installed those the platoon page work for them?

    /Atic
    • gregoryscarpajd's avatar
      gregoryscarpajd
      6 years ago

      I own BF1 and it works great there. I can see my pluton tag and I can see the pluton page but not in BF5.

      • EA_Atic's avatar
        EA_Atic
        Icon for DICE Team rankDICE Team
        6 years ago
        @gregoryscarpajdk what kind of network set up do you have at home?

        Also is Battlefield V installed on external drive?

        /Atic

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