Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number NVIDIA Enter RAM memory size in GB 16GB Which part of the game is the issue happening in? Ga...
We have worked with the EA support team and the should be able to help you out with the missing rank 20 weapons. So if you are missing the gun please reach out to EA Support.
Product: Battlefield V Platform:PC Please specify your platform model.PC AMD or Nvidia Model NumberAMD RX580 8 GB VRAM Enter RAM memory size in GB16GB Which part of the game is the issue happening in?Game Menu In which game menu were you when the bug occurred?The unlock screen Please select your regionNorth America On which server did this happen?N/A I guess? All? When did this happen? (dd.mm.yy hh:mm)N/A couldn't tell you, ever since I leveled up Summarize your bugBasically, my level 20 Thompson does not unlock for me. I'm sufficient level and have been for weeks or months at this point. Several hundred hours played. Can't use the tommy gun. Not sure why. How often does the bug occur?Every time (100%) Steps: How can we find the bug ourselves?I guess you'd have to unlock the weapon for me on my profile. If you need proof that I am level 20, the provided screenshots should give you clarity. What happens when the bug occurs?I can't use my unlocked weapon. What should be happening instead?I should have my unlocked weapon.
Unfortunately, as you can see, my weapon is not unlocking properly. Any help would be appreciated. Real bummer not to be able to use one of the most iconic guns of all time.
The best you could do at this point is to contact the EA advisors and explain them your problem.Actually this is a single case bug IMO as i haven't heard others have this problem.Contact the advisors through this link :https://help.ea.com/en/battlefield/battlefield-v/
Select "PC" as platform and "missing content" in the select a topic section.Attach the photos you send here for them to see the problem and they will help you right away!
I'm having this exact problem with my support class. Contacted support who said it was a "sync issue", which we all know is probably BS, given there are reports of this bug from back in November. I'm giving them 24 hours before I contact again, but I want an actual statement on this from an EA rep.
I've been having the same problem on the PS4. I will rank up and it will show that I have received the item, but I can't equip the item; it still shows as being locked. This has happened to me with the Stg 44, Combat Medic, and Medic Proficiency assignments. I tried to test one persons suggestion by ranking up to the next level, and only quit after the next game had started. This worked for the Stg 44, but did not work for Combat Medic or Medic Proficiency assignments. I uninstalled the game and am reinstalling it now. I'll let you know if that does anything.
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